Matt Foraker

860 Ridgewood Blvd, Hudson, OH, 44236, 330.715.7384, MForaker10@gmail.com

Objective

To obtain an entry-level position in the Information Technology field where both my communication and technical skills will facilitate business objectives through the use of information systems.

Experience



Information Technology Intern Summer 2009

Jo-Ann Stores, Inc. (Hudson, OH)

  • Assisted in the realignment of the existing change control process to further the department’s adherence of ITIL best practices.
  • Utilized my analytical skills to configure an existing IT Service Management tool to automate the change control workflow including electronic approvals.
  • Utilized my communication skills to communicate the project to senior management, conduct training sessions, and provide thorough documentation.

Technical Response Center Technician August 2008 to February 2010

MVNU Technical Response Center (Mount Vernon, OH)

  • Provided assistance over the phone with questions regarding hardware, software, and network issues.
  • Responded to service orders to perform diagnostics and troubleshoot printers, projectors, both Windows and Apple workstations, and other classroom technology.

Server Summer 2008/2009

Blue Canyon Kitchen and Tavern (Twinsburg, OH)

  • Demonstrated exceptional multi-tasking and organizational abilities in a high-intensity, fast-paced environment to help uphold a high standard of efficiency and quality.
  • Demonstrated excellent communication skills to provide professional customer service.

Customer Service Representative April 2004 to August 2007

CVS/Pharmacy (Twinsburg, OH)

  • Heavily assisted in the training of new customer service representatives.
  • Demonstrated leadership skills through outstanding customer service and an exceptional work ethic.
  • Operated and maintained both film and digital photography technology to meet customer requests.

Education

August 2006 to Present

Mount Vernon Nazarene University

Mount Vernon, OH

Pursuing Bachelor of Science, Computer Science

  • Senior Standing, Expected Graduation: May 21, 2010
  • 3.1 Cumulative GPA
  • Minor in Mathematics
  • Very Proficient in C++
  • Moderately proficient in C, ActionScript 3.0
  • Minimal experience with Java, Perl, HTML, MySQL
  • Moderately proficient with Adobe Photoshop, Adobe Flash, Microsoft Word, PowerPoint , Excel
  • Moderately proficient with various video-editing software including Final Cut, iMovie, Avid, Pinnacle

References

References are available on request.

-- MainMattForaker - 2010-02-08

Topic revision: r3 - 2015-04-17 - JimSkon
 
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